Policies

Welcome to Ladybug Lane.  If you would like to know a little bit more about me, check out my blog, ladybugln.blogspot.com  You may also see pictures of your quilt in progress.  

Handmade quilts, wall art quilts, and accessories.  Check back for new designs all the time!

Please come on in and take a look around! All items are made by me, here at my smoke-free home studio in Georgetown, Texas.  

I hope you'll find as much joy in my work as I do, that you'll visit often, and that you'll contact me with questions, special requests, or just to say hello!

******A note about quilts- I use high-quality cotton fabrics that I buy in small amounts. Though I will use my quilt designs over again, the fabrics used will never be completely the same, unless you have custom ordered two or more identical quilts. This assures that you will own a one-of-a-kind creation! If you see a quilt here that you'd like in a different colorway, or have an idea for a quilt you'd like to order, please contact me- I'll be glad to discuss a custom piece!

Your satisfaction with both the item(s) you purchase and the transaction itself are truly important to me! Please contact me with any questions you may have about an item or my policies.

Payment

I accept payment via PayPal or credit card. 

Please note that payment (or payment arrangements) must be made within 24 hours of purchase or, unfortunately, the transaction will be cancelled.

If you wish to pay with a credit card without a PayPal account:

-At checkout, click on the PayPal icon. You will be redirected to PayPal. 

-Click the “I do not have a PayPal account” and follow the instructions (you will NOT be required to create an account  to complete the purchase transaction).

Refund Policy

PDF patterns are non refundable.  If you have an issue with one please contact us.

I want you to love your Ladybug Lane item(s) as much as I do. Therefore, if you're unhappy in any way with an item you've ordered, please let me know immediately! 

**Please note that all quilts are gently laundered after quilting in order to check for any defects in materials or workmanship. Quilts that have been laundered after reaching their delivery destination will not be accepted for return.

You must contact me within 48 hours of your purchase being delivered to you if are returning an item. 

I will accept items returned in their original condition- unsoiled, unlaundered, and unaltered in any way. Please note that all items for return must be shipped in the same kind of packaging as they were originally shipped- i.e., if I shipped it in a box, it must be returned in a box. If shipped in a bubble mailer, it must be returned in a bubble mailer, etc. 

Once the item has reached me and has been determined to meet the above criteria, I will gladly refund the purchase price, minus shipping (both ways), via PayPal.